Your member will receive an email from us requesting them to re-verify his or her address.

When you set up your list, configure it so that each message requires confirmation from you or a moderator. Then just exclude off-topic or inappropriate messages.

Yes, you can ban someone from your list by email address.

Yes, they can set their preferences to vacation mode for the time that they will be gone.

They just need to click the Subscribe, unsubscribe or change your subscription preferences: link in the bottom of one of your discussion group messages.

They should then enter their email address in the box under Already Subscribed to this List? and click Request a Link.

We'll send them an email with a new link for them to click. Once they do that, they will go to their Member Preferences page.

They should select a time period by using the drop down menu beside Temporarily stop delivery for: and then click Update.

If one of your discussion group members accidently clicks on AOL's "Report Spam" button, just ask them to send an email to Support@discussthis.com indicating they would like to be reinstated to your list.

Login, select your list, then click on List Reports to see how many new members have joined and how many have unsubscribed.

Yes, you can suspend messages temporarily by logging in, selecting your list, and clicking on either Approve Members or Approve Messages.

Then click Notification Preferences and use the drop down menu that appears under Suspend notifications to select the appropriate duration of time you will be away.

When you are done, click Update Preferences.

There are several reasons why someone may not receive your invitation.

• First, ask them to check their bulk or junk email folder. It's possible your message was inadvertently flagged and diverted there.
  
  
• Next, ask them to check their email settings to make sure they are able to receive your message. See our other Support question, "How do I prevent email from going into a "bulkmail" folder?" for specific suggestions for more popular email program.
  
  
• If you've done those and they still don't receive your message, contact our Customer Support staff to help you.

You can choose from one of our many "fill in the blank" invitation templates. When a recipient clicks on the included link in their invitation message, they are immediately added to your list.

If none of the existing templates meet your needs, you may choose the option "No, I want to build my list" when adding people to your group. You can then write your own invitation with a link to your DiscussThis sign up page (which we provide) and send it to your intended recipients through your own email program.

We automatically send a follow-up invitation a day later, and a final one in three days. (The limit of invitations per recipient is three as sending additional requests would open up your list to spam email blocking issues.) This process eliminates the chance of a member being added to your list inadvertantly. We cannot automatically activate members who do not accept your invitation to join.

We designed our system to conform to U.S. law, which requires that we keep track of all requests to unsubscribe from a list. As such, emails that you do not want on your list are marked "unsubscribed", not permanently deleted, so they cannot be added back accidentally. If such an address were added back, it would violate the law which could subsequently result in a lawsuit.

If the unsubscribed recipient wants to be added back, our system will track their request so that our customers have a record of it - again, to abide by U.S. law. (Unsubscribed addresses do not count toward the calculation of your monthly fee - that is only done for active addresses).

We hope this clarifies why we built our system to work the way it does. Doing it any other way would open our customers up to potential law suits.